Terms of service

Last updated: February 10, 2026

Welcome to shoya☘️. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”).

The terms “we,” “us,” and “our” refer to Shoya LLC (operating as “shoya☘️”). Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

By visiting, accessing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

1. ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

You represent that you are at least the age of majority in your jurisdiction. If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information and to update such information as necessary. We reserve the right to suspend or terminate accounts that contain false or misleading information.

2. PRODUCTS AND SERVICES

We make reasonable efforts to display our products accurately. However, we do not guarantee that product colors, textures, or details will appear exactly as shown on your device.

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered.

3. ORDERS AND ACCEPTANCE

By placing an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion.

An order is not accepted until payment is processed and confirmation is sent. Once accepted, orders may not be canceled or modified except as permitted under our Refund Policy.

Purchases are for personal, non-commercial use only. Resale or redistribution without authorization is prohibited.

4. PRICING, TAXES, AND PAYMENTS

All prices are listed in U.S. dollars unless otherwise stated. Prices do not include shipping, handling, customs duties, or applicable taxes unless explicitly noted.

You authorize us to charge your selected payment method for the total purchase amount, including applicable taxes and fees. You represent that you are authorized to use the payment method provided.

5. SHIPPING AND DELIVERY

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss and title transfer to you upon delivery to the carrier.

6. RETURNS AND REFUNDS

Returns, refunds, and exchanges are governed exclusively by our Refund Policy:
https://shoyaco.com/pages/refund-policy

To request a return, please contact us at support@shoyaco.com with your order number and reason for return. Approved returns must be authorized before being sent back. Returns sent without prior approval will not be accepted.

7. INTELLECTUAL PROPERTY

All content available through the Services, including trademarks, logos, text, images, graphics, videos, audio, and design elements, is owned by Shoya LLC (operating as “shoya☘️”), its affiliates, or licensors, and is protected by U.S. and international intellectual property laws.

You may use the Services only for personal, non-commercial purposes. Unauthorized use, reproduction, or distribution of any content is prohibited.

8. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party services is at your own risk.

9. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all purchases are made directly with Shoya LLC, not Shopify. Shopify is not responsible for any claims, damages, or liabilities arising from transactions between you and us.

10. USER FEEDBACK AND SUBMISSIONS

Any feedback, reviews, or suggestions you submit may be used by us without restriction or compensation. You represent that you have the right to submit such content and that it does not violate any laws or third-party rights.

11. PROHIBITED USES

You agree not to use the Services for any unlawful purpose, including but not limited to fraud, harassment, intellectual property infringement, or transmission of malicious code.

We reserve the right to terminate access for violations of these Terms.

12. DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

We do not guarantee uninterrupted or error-free operation.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Shoya LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Shoya LLC, Shopify, and their affiliates from any claims arising out of your breach of these Terms or misuse of the Services.

15. TERMINATION

We may suspend or terminate your access to the Services at any time without notice. Obligations and provisions that by their nature should survive termination will remain in effect.

16. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to conflict of law principles.

17. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.